How we collect, use, and protect your personal information
Last updated: 1st January 2026
droxenaltira.top SARL ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website droxenaltira.top or use our student engagement data tracking services. We are the data controller for the personal information we process about you.
The data we collect includes personal information you provide directly to us and information automatically collected through your use of our website and services. When you contact us through our website forms, we collect your name, email address, phone number, institution name, and any messages you send. Our student engagement tracking platform may collect educational data including student participation metrics, learning progress indicators, and engagement analytics as authorised by educational institutions. We also automatically collect technical information such as your IP address, browser type, device information, and website usage patterns through cookies and similar technologies.
We use your data to provide our educational technology services, respond to your enquiries, and improve our platform functionality. Specifically, we use the information to deliver student engagement tracking services to educational institutions, analyse learning patterns and outcomes, provide technical support and customer service, send important service updates and communications, and comply with legal obligations and regulatory requirements. We may also use your information for legitimate business purposes such as improving our services and developing new features that benefit educational outcomes.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.
We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services, such as hosting providers, email services, and analytics platforms. These providers are contractually obligated to protect your data and use it only for the purposes we specify. We may also disclose information when required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, access controls and authentication measures, and staff training on data protection requirements. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data. You have the right to access your personal information and receive a copy of the data we hold about you. You can request correction of any inaccurate or incomplete personal data. You may request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected. You can object to or restrict the processing of your personal data in specific situations. You have the right to data portability, allowing you to receive your data in a structured, commonly used format. You may also withdraw consent at any time where we rely on consent to process your data.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations. Contact form submissions and enquiry data are typically retained for up to three years for customer service purposes. Educational data processed on behalf of institutions is retained according to the terms of our service agreements and applicable educational data retention requirements. Website analytics data is retained for up to 26 months. When data is no longer needed, we securely delete or anonymise it in accordance with our data retention policies.
As we are based in Luxembourg within the European Union, your data is primarily processed within the EU/EEA. If we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission. We will always ensure that any international transfers comply with applicable data protection laws.
Our services are designed for educational institutions and are not intended for direct use by children under 16. When we process student data through our institutional services, we do so under the authority and instructions of the educational institution, which is responsible for obtaining any necessary consents and ensuring compliance with applicable laws regarding children's data.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us about data protection matters, please reach out to us. You can contact us by email at [email protected], by phone at +352 26363840, or by post at droxenaltira.top SARL, Avenue de la Porte-Neuve 142, 4832 Esch-sur-Alzette, Luxembourg. If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Luxembourg National Commission for Data Protection (CNPD) or your local data protection authority.
We process your personal data based on various legal grounds under GDPR, including your consent for certain processing activities, the performance of our contract with you or your institution, compliance with legal obligations, protection of vital interests, and our legitimate interests in providing and improving our educational technology services. We will always ensure that our legitimate interests do not override your fundamental rights and freedoms.
droxenaltira.top SARL is the data controller for personal data processed through our website and services. Our company is registered in Luxembourg with registration number RCSB965825 and VAT number LU96523781. We are committed to processing your data in accordance with GDPR and other applicable data protection laws.